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Professional Summary

Hi, I am a certified Data Analyst with a strong Finance and Digital Advertising background, bringing over 5 years of experience working with industry-leading brands such as American Express and Google Ads. My expertise is transforming raw data into actionable insights using tools like Python, SQL, and Tableau.

 

In my previous roles, I’ve successfully optimized high-value ad campaigns, mitigated credit risks, and provided technical customer support in business operations through data-driven solutions and process improvements. I thrive on solving complex challenges and collaborating with cross-functional teams to deliver impactful results.

 

I’m expanding my portfolio through standalone projects and advancing my skills with emerging tools and technologies.

Skills

Data Cleaning & Preprocessing  Statistical Analysis    Data Visualization    SQL & Database Management  Python Programming    Excel & Spreadsheet Analysis    Machine Learning Concepts    Problem Solving  Communication & Collaboration    Microsoft Power BI    Tableau    Matplotlib

Work Experience

May 2022 - Jun 2023

Senior Business Analyst at American Express

At American Express, I optimized data processes to improve operational efficiency and decision-making. By streamlining workflows, I increased credit card application throughput, enabling faster service and stronger fraud prevention. My focus was on delivering insights that enhanced operations, minimized risk, and enriched customer experiences. In addition, I developed reports and streamlined strategic decision-making for credit card applications, advising on measures that successfully reduced fraudulent application inflow.

Feb 2020 - May 2022

Ads Consultant at Google Ads

Managed 25+ high-value client ad accounts weekly as a Google Ads consultant, optimizing campaign strategies for substantial ROI. Leveraged data-driven insights to refine targeting, performance metrics, and messaging, while recommending relevant strategic approaches to enhance campaign performance and online presence. Additionally, provided billing consultations to resolve transactional discrepancies and investigate potential fraud cases. Troubleshot client websites for successful implementation of Google tags, enabling advanced data collection through Google Analytics.

Feb 2016 - Sep 2017

Senior Associate at Wipro

Resolved technical issues for 50+ B2C clients weekly, leveraging proprietary software and CRM data to identify recurring technical faults, thereby reducing case volume by 30% by providing swift customer resolution. Provided timely and high-quality support, streamlining troubleshooting processes and enhancing overall operational efficiency.

Aug 2011 - Jul 2015

Maharshi Dayanand University

Bachelor of Technology - BTech, Electronics and Communications Engineering

Oct 2024 - Present

IU International University of Applied Sciences

Master of Data Science

Python Programming, Data mining, Data structures, Data preparation, Artificial intelligence, Hypothesis testing, Statistical modelling, Business analytics

Education

Let’s Stay Connected

I'm excited to hear from you! 

If you're seeking a data analyst who combines business insight, creativity, and analytical precision to achieve meaningful outcomes, let's connect.

Have questions about any of my projects showcased here or on GitHub? Don't hesitate to get in touch!

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© 2025 by Ashwani Sherawat.

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